- If you get either of these errors after selecting ‘Join Appointment,’ check that you have a strong enough internet connection through WiFi or Cellular data. If not, try to go to an area with better connection.
- If you have the option to choose between WiFi and Cellular data, try switching to whichever you aren't already using (that is, if you’re using Cellular, switch to WiFi; if you're using WiFi, switch to Cellular). Then try joining the appointment again.
- If you still have the same issue, check which app is being used when you're redirected. Sometimes the launch meeting page is opened by a non-default app like a Cast to TV app instead of a default web browser like Chrome, Edge, Firefox, or Opera. If this is the case, try uninstalling the app it is opening in, then try to join the meeting again, to see if it will use your web browser correctly.