Troubleshoot: First, run an Internet speed test, and check your Upload speeds. If they are at or below 7, you may need to reset your Wifi router. To do so, hold the “Reset” button down (usually located on the back of the router) for 5-10 seconds, and check your speeds again. If this doesn’t improve your speeds, or get video working when trying to connect with your provider again, then you may want to try and find a different location with a stronger, more stable Wifi Connection.

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